Privacy Policy
Updated Sep 2026
Overview
Launch Sesame (“we,” “our,” or “us”) provides tools, content, and services that help founders understand and navigate the process of launching and growing a startup in South Korea and other Asian markets.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, platform, and related services (the “Services”).
By using Launch Sesame, you agree to the terms in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide to Us
We collect information you voluntarily provide, including:
- Name and contact details (e.g., email)
- Account credentials
- Questions, messages, and form submissions
- Information submitted through sign-up flows or surveys
- Payment information (processed securely by third-party providers; we do not store full card numbers)
1.2 Information Automatically Collected
When you use our Services, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited, time on site, and referral URLs
- Cookies and similar tracking technologies
We may use tools such as:
- Google Analytics or Plausible
- Session analytics (e.g., Hotjar)
- Basic server logs
1.3 Information from Third-Party Sources
If you choose to connect or authenticate through a third-party service in the future, we may receive basic profile information as permitted by that service.
2. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve the Services
- Respond to inquiries and customer support requests
- Personalize content or recommendations
- Analyze usage to improve design and functionality
- Communicate updates, new features, or opportunities (users may unsubscribe at anytime)
- Detect, prevent, and mitigate security or misuse
We do not sell your personal information.
3. How We Share Information
3.1 Service Providers
We may share information with trusted vendors that help us operate the platform, such as:
- Cloud storage or hosting providers
- Analytics services
- Payment processors
- Email notification tools
These providers may only use data to perform contracted services.
3.2 Legal or Compliance Requirements
We may disclose information if required by:
- Law, regulation, or legal process
- Government or law enforcement requests
- Protection of our rights, safety, or platform integrity
3.3 Business Transfers
If Launch Sesame is involved in a merger, acquisition, or asset transfer, data may be included as part of the transaction.
4. Cookies & Tracking
We use cookies and similar technologies to:
- Enable basic site functionality
- Understand visitor behavior
- Improve user experience
You can disable cookies in your browser settings, but some features may not work as intended.
5. Data Storage & Security
We take reasonable measures to protect your personal information, including:
- Encrypted connections (HTTPS)
- Secure hosting environments
- Access controls for internal systems
No method of transmission or storage is fully secure, so we cannot guarantee absolute protection.
Data Retention
We retain information only as long as necessary to:
- Provide the Services
- Resolve disputes
- Comply with legal obligations
You may request deletion of your personal information at any time (see Section: Your Rights).
International Users
Launch Sesame operates primarily in South Korea but may serve users globally.
By using the Services, you consent to processing your information in the countries where we operate or host data.
Your Rights
Depending on your location, you may request:
- Access to the personal information we hold
- Corrections or updates
- Deletion of your data
- Restriction of processing
- A copy of your data (data portability)
To make a request, email: [email protected]
Third-Party Links
Our website may contain links to external resources (e.g., government sites, visa programs, grant platforms).
We are not responsible for the privacy practices of third-party websites.
Children’s Privacy
Launch Sesame is not intended for individuals under 16. We do not knowingly collect data from minors.
Changes to This Policy
We may update this Privacy Policy occasionally. When we do, the “Updated” date at the top of the page will change.
Continued use of the Services means you accept the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at [email protected] or through the form on our website.
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165 Yeoksam-ro (5th Floor)
TIPS Town S2 Building
Gangnam, Seoul
South Korea 06247